Maudestry respects the intellectual property rights of others and is committed to complying with applicable copyright and trademark laws, including the Digital Millennium Copyright Act (DMCA) and equivalent legislation in the United Kingdom and Australia.
Maudestry operates as an independent online retailer, sourcing products from third-party global suppliers. We do not manufacture or design the products sold on this website unless explicitly stated. All trademarks, logos, product names, designs, and third-party content displayed on our website are the property of their respective owners. Any references to such materials are used for descriptive purposes only and do not imply affiliation, endorsement, or sponsorship unless explicitly stated.
Reporting an Intellectual Property Concern
If you believe any content or product listed on our website infringes your intellectual property rights, please contact us promptly at support@maudestry.com so we can investigate and take appropriate action.
To submit a valid IP or DMCA complaint, please include:
- A clear description of the copyrighted work, trademark, or design you believe has been infringed
- The direct URL(s) of the product or content in question
- Your full name, company name (if applicable), mailing address, phone number, and email address
- A statement confirming you have a good faith belief that the use is not authorised by the rights holder, its agent, or the law
- A statement, made under penalty of perjury, that the information provided is accurate and that you are the rights holder or are authorised to act on their behalf
- Your electronic or physical signature
Our Response Process
We take all intellectual property claims seriously. Upon receiving a valid, complete notice, we will:
- Review the claim promptly and in good faith
- Investigate the matter thoroughly
- Remove or disable access to the content where appropriate
We aim to resolve all concerns as quickly and fairly as possible. If you submitted a complaint and believe it was removed in error, you may submit a counter-notice by contacting us at support@maudestry.com.
Good Faith & Transparency
Maudestry is committed to operating with integrity. We encourage open communication and will always work collaboratively to reach a fair resolution.
Contact for IP matters:
Store Name: Maudestry
Address: Rua Manuel de Almeida 53, 2750-279, Cascais, Portugal
Email: support@maudestry.com
Phone: +351 787 467 321
Customer Service Hours:
Monday–Friday 9:00 AM–5:00 PM (CET)
Saturday–Sunday 11:00 AM–3:00 PM (CET)
We respond within 24 business hours on working days.