Terms of service

Welcome to Maudestry. The terms "we", "us", and "our" refer to Maudestry. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Maudestry is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service describe your rights and responsibilities when using the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.

Section 1 — Access and Account

By accepting these Terms, you confirm that you are at least the age of majority in your state or country of residence. You may not transfer, sell, or assign your account to another person. You are solely responsible for maintaining the security of your account credentials and for all activity carried out through your account.

Section 2 — Our Products

We make every effort to present our products accurately. However, colours and product appearances may vary from your screen depending on your device settings. We do not warrant that product quality or appearance will exactly match what is displayed in the store. Product descriptions are subject to change at any time. We reserve the right to limit quantities or discontinue any product at our sole discretion.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Maudestry reserves the right to accept or decline any order for any reason. Your order is not accepted until we confirm acceptance and receive your payment. Please review your order carefully before submitting. Returns and exchanges are subject to our Refund Policy.

Section 4 — Prices and Billing

Prices are subject to change without notice. The price charged will be the price in effect when the order is placed and confirmed in your order confirmation email. Unless stated otherwise, posted prices do not include applicable taxes, shipping, or import charges. You agree to provide accurate, complete payment information and to promptly update it as needed.

Section 5 — Shipping and Delivery

All delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs, or circumstances outside our control. Once an order is transferred to a carrier, risk of loss passes to you.

Section 6 — Intellectual Property

All content on the Services — including trademarks, text, images, graphics, video, audio, and their arrangement — is owned by Maudestry or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or transmit any material from the Services without our prior written consent. All rights not expressly granted are reserved.

Section 7 — Optional Tools

We may provide access to optional third-party tools. These tools are provided "as is" and "as available" without any warranties or endorsements from Maudestry. We are not liable for your use of such tools.

Section 8 — Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites and do not endorse them. Access to third-party sites is at your own risk.

Section 9 — Relationship with Shopify

Maudestry is powered by Shopify. All purchases are made directly with Maudestry. Shopify is not responsible for any aspect of transactions between you and Maudestry, and you expressly release Shopify and its affiliates from any claims arising from such transactions.

Section 10 — Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you confirm you have read and understood our Privacy Policy.

Section 11 — Feedback

If you submit ideas, reviews, or other feedback, you grant Maudestry a perpetual, royalty-free, worldwide licence to use, reproduce, modify, publish, and distribute that content for any purpose. You represent that you own or have the rights to any feedback you submit.

Section 12 — Errors and Omissions

Occasionally the Services may contain typographical errors, pricing inaccuracies, or omissions. We reserve the right to correct such errors and to cancel or modify orders where information was inaccurate at the time of purchase.

Section 13 — Prohibited Uses

You may only use the Services for lawful purposes. You may not use them to violate any laws, infringe intellectual property rights, harass or harm others, transmit malicious code, scrape or collect personal information without consent, or otherwise interfere with the Services or their users. We reserve the right to terminate access to any user who violates these Terms.

Section 14 — Termination

We may terminate your access to the Services at any time without notice. Upon termination, all amounts owed remain due. Provisions relating to intellectual property, indemnification, disclaimers, and limitations of liability survive termination.

Section 15 — Disclaimer of Warranties

The Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not permit disclaimer of implied warranties, so this may not apply to you.

Section 16 — Limitation of Liability

To the fullest extent permitted by law, Maudestry and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products, including lost profits, lost data, or replacement costs, whether based in contract, tort, or otherwise, even if advised of the possibility.

Section 17 — Indemnification

You agree to indemnify and hold harmless Maudestry, Shopify, and their respective affiliates, officers, employees, agents, and licensors from any claims, damages, or costs arising from your breach of these Terms, your violation of any law, or your use of the Services.

Section 18 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, it will be severed and the remaining provisions will continue in full force and effect.

Section 19 — Entire Agreement

These Terms, together with our Privacy Policy and any policies referenced herein, constitute the entire agreement between you and Maudestry regarding your use of the Services, superseding all prior agreements.

Section 20 — Governing Law

These Terms are governed by and construed in accordance with the laws of Portugal. You consent to jurisdiction in Portuguese courts for any disputes arising from your use of the Services.

Section 21 — Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page and notified as required by law. Continued use of the Services after changes are posted constitutes acceptance.

Section 22 — Contact Information

Store Name: Maudestry
Address: Rua Manuel de Almeida 53, 2750-279, Cascais, Portugal
Email: support@maudestry.com
Phone: +351 787 467 321
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM (CET) / Saturday–Sunday 11:00 AM–3:00 PM (CET)
We respond within 24 business hours on working days.