Privacy policy

Last updated: July 1, 2026

Maudestry operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Maudestry is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described here.

Personal Information We Collect

Depending on how you interact with us, we may collect: contact details (name, billing and shipping address, phone number, email address); financial information (payment card details, transaction records, payment confirmation); account information (username, password, preferences and settings); transaction information (items viewed, added to cart, purchased, returned, or cancelled); communications you include when contacting our support team; device information (browser type, IP address, device identifiers); and usage information (how and when you navigate and interact with the Services).

How We Collect It

We collect information directly from you when you create an account, browse, or purchase. We also collect it automatically through cookies and similar tracking technologies, from service providers that help us operate the store, and from partners or other third parties.

How We Use Your Information

We use your information to process and fulfill your orders, manage your account and send order-related notifications, provide customer support, send marketing and promotional communications (you may opt out at any time), detect and prevent fraud and maintain security, and comply with applicable legal obligations.

How We Share Your Information

We may share your information with Shopify and other service providers (payment processing, shipping, analytics, IT management); marketing and advertising partners, in accordance with their own privacy policies; other parties with your consent; and authorities or courts where required by law.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be transmitted to and processed by Shopify as well as third parties that may be located outside your country of residence. For more information on how Shopify handles your data, visit the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users. You may also exercise certain rights via the Shopify Privacy Portal at privacy.shopify.com/en.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, remember your preferences, and support marketing. You can manage cookie preferences through your browser settings.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their information, contact us and we will arrange for its deletion.

Data Retention and Security

We retain your personal information only for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. No security system is completely foolproof — we recommend not communicating sensitive information through unsecured channels.

Your Rights

Depending on where you live, you may have rights to access or know what personal information we hold, correct inaccurate information, delete your personal information, receive a portable copy of your data, and opt out of targeted advertising or data sharing. To exercise any of these rights, contact us at support@maudestry.com. We will respond in accordance with applicable law and may need to verify your identity before processing your request.

International Transfers

Your personal information may be transferred to and processed in countries other than where you reside. Where required, we rely on recognised transfer mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date and notified to you as required by applicable law. Continued use of the Services after changes are posted constitutes acceptance.

Contact Information

Store Name: Maudestry

Address: Rua Manuel de Almeida 53, 2750-279, Cascais, Portugal

Email: support@maudestry.com

Phone: +351 787 467 321

Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM (CET) / Saturday–Sunday 11:00 AM–3:00 PM (CET)

We respond within 24 business hours on working days.